Returns & Exchanges

Any item can be returned for for an exchange or a refund of the item's purchase price so long as all tags are still attached, and the item is received by us in new condition with all original packaging. You should also include the original packing slip when you send the item back. The item must be received back by us within 14 days of your receiving it in order to be eligible for refund.

When returning an item, you will need to pay the return shipping to get the item back to us. You will also need to pay shipping on any item sent to you as a replacement.

Before returning an item for exchange, please call us. We will then inform you as to the availability of any product you would like to make an exchange with, since the size or colour you want may not be available at all times. So, if you want to make an exchange, please ring us first. This also is so we can quote you the price to ship the item you want back to you.

Please be certain of sizes before you buy - we will be happy to answer any size queries over the phone. Any shipping cost in the order will not be able to be refunded or credited to you.

Partial Returns & Sale Items